Privacy Policy

Effective Date: [07/12/2018] 

Welcome to Libellula Kids! We take your privacy seriously and comply with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms described below. 

Information We Collect 

Contact Details: 

• We collect your contact information (such as name, email address, and shipping address) to process your orders and ensure timely delivery. 

Technical Data: 

• We gather details about your technical equipment (e.g., browser type, device, IP address) and on-site behavior. This helps us improve user experience and personalize our services (e.g., mobile-friendly browsing). 

Third-Party Partners 

• We collaborate with external companies like Paypal, Klaviyo and Shopify to enhance our services. These partners may access specific personal data necessary for their obligations: 

• Payment Service: Your credit card number, first and last name are used for payment verification and processing throughPaypal. 

• Manufacturers and Warehouse Holders: Data about your order contents helps assemble your package. 

• Postal Service: Your name and physical address facilitate product delivery byFedexorUSPS. 

• Mass Mailing Services: If you’ve subscribed, your email address is used for relevant communications byKlaviyo. 

Consent and Opt-Out 

• By continuing to browse our online store, you consent to the use of your personal information as described above. 

• If you disagree with these terms, please leave the site. 

• You can contact us atsupport@libellulakids.com to: 

• Receive a copy of your collected personal information. 

• Request deletion of your data from our system. 

• Withdraw your consent (if previously given). 

Data Security 

• We take measures to safeguard your personal details during storage and use. 

Thank you for trustingLibellula! If you have any questions or concerns, feel free to reach out.